It's 9 o'clock the day after England's cricket heroes brought The Ashes back home. Do you know where your employees are?
If the answer is no, it means one thing, you are not using a new generation of nurse-led and web-based absence management strategies.
Research shows that the number of bogus sick claims during such an event is high. Using the services of AHP these figures fall because employees are required to speak to a nurse to report their absence, which means they might think twice before making the call. When the employee rings in ill, they have to explain their symptoms to a professional nurse rather than their line manager.
Ingolv Urnes, Chief Executive at AHP comments "its not about catching workers out, the nurses offer medical advice based on the employees symptoms and arrange follow up calls with the individual to check on their progress."
Comparing last Tuesday's call volume in AHP's Nurse Contact Centre with today's, the significant 20% increase represents an unusual peak.
'Our nurses were unusually busy for a Tuesday. Monday is the day we often experience a high volume of calls in the nurse contact centre, especially when new clients come on board. But interestingly, our calls peaked at about midday today!" Emma Garrett, Nurse Contact Centre Manager. |
